Interactive Voice Response

Interactive Voice Response (IVR) software for school transportation provides real-time information and integrates vehicle location technology for updates on locations and arrival times.

Responding to routine calls about eligibility, bus stop locations and pick-up times can put a strain on resources, especially during the back-to-school period. Calling to notify parents that their child’s bus is late requires additional time.

Available Solutions

Education Transport

Trapeze offers the following solutions for Education Transport:

• Boundary Planning and Analysis
  • School Contract Management
  • Pass Production
  • School Capacity Adherence
• Routing and Scheduling
  • Mainstream
  • Special Needs
  • Field Trips
• Operations
  • Fleet Maintenance
  • Employee Management
  • Onboard Systems
  • Ridership Tracking
  • Automatic Vehicle Location
  • Transportation Costing
  • Dispatch
  • Planned vs. Actual Routing
• Parent / Public Information
  • Web Technologies
  • Interactive Voice Response