Boost Crew Communication and Coordination | Trapeze Group UK

Boost Crew Communication and Coordination

Your Challenge

Staff communication and coordination is always a challenge, but uniquely so for transportation companies working in a dynamic environment with mobile staff. Dispatchers struggle to manage high call volumes, and frustrated employees miss important information. This lack of effective coordination easily results in sub-optimal decisions which in turn produce a high cost to the business.

The Solution

With a mobile app that is tailored to your and your employee’s exact needs, the internal communication becomes so much easier. Conductors, train attendants, ticket inspectors, etc. can register attendance and overtime, view shift plans, apply for holidays, report incidents and, in general, obtain and provide all kinds of information that is important to their work from one single and user friendly app. And the dispatchers can easily communicate to all employees as well as to groups or one-on-one.

Trapeze CrewApp is the ideal means of communication between rail dispatchers and mobile staff. This unique piece of train crew management software enables dispatchers and staff to easily share all relevant information with each other, making it easier for both parties to do their job and make the right decisions. This not only leads to increased employee satisfaction but also means that your dispatchers can free time for more productive tasks.

Key Benefits

  • Coordinated control and coordination of mobile staff in real-time
  • Easy registration of attendance, shift changes, vacations, incidents, sick time, etc.
  • Log faults for maintenance (and attach pictures of the issues) while still on-route
  • Easy-to-use user interfaces provide staff with all they need to manage their work and time
  • Integration to underlying crewing systems
  • Improve employee satisfaction

Trapeze CrewApp is part of the Trapeze Operations Management System which represents a complete suite of rail crew management solutions. Get in touch with us to receive login information for a free trial of CrewApp and see for yourself how it can benefit your organisation.

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