| Trapeze Group UK

Private Hire & Taxi

Trapeze's dispatch system is a complete fleet management solution, designed to streamline every aspect of a taxi or private hire business by reducing time required to book and dispatching work; and time spent on manual tasks such as managing account work.

Our Customers

"Multiply that by 400 cars and you get, well, a lot of saved time!"

- Oliver Byron, General Manager, Metro Taxis
 

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"We’re constantly investing in our systems as we realise the market is constantly changing"

- Andy Cundell, Panther Taxis

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Challenges for Private Hire & Taxi

Office Efficiency

The Challenge

Managing a modern taxi or private hire company is a complex task - and this is only set to increase as fleets continue to expand. Keeping drivers happy; ensuring passengers receive the best possible service; and managing your office staff are essential operational tasks. Increasing…

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Managing Account Work

The Challenge

Account work is a major source of income - and a major headache - for Private Hire and Taxi Companies of all sizes. Our advanced Administration package has been specifically designed to meet the challenges associated with managing accounts and raising invoices, making it possible to…

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Keeping Passengers Happy

The Challenge

If you want to expand your business, it's a good idea to start by keeping your existing customers happy. Keeping up with customer needs can be demanding and time consuming. Fortunately, technology now exists to enable you to give your customers the information they need without…

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Recruiting and Retaining Drivers

The Challenge

Drivers are the lifeblood of any private hire or taxi company. But how do you effectively attract new drivers; and once you have them, how do you keep them happy? Can you ensure your drivers trust you to be fair and distribute the work evenly? You need to provide the tools they need…

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Dispatching Large Numbers of Jobs

The Challenge

As a private hire or taxi organisation, one of your objectives is to generate as much work as possible - but of course you need the drivers to satisfy that workload. There is of course a third requirement, which is to allocate those jobs to the drivers. Regardless of the size of…

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Processing Bookings when Busy

The Challenge

Whether it’s in the supermarket or on the phone, nobody likes waiting in queues. How many times have you waited long enough and decided to try somewhere else instead? You can be sure your customers do too.

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