Passenger Information for Local Authorities
Passenger information means different things to different people. Is it a printed timetable in a booklet, a real-time sign at a bus stop, or a combination of the two? Or perhaps you’ve invested in a journey planner on your shiny new website.
At Trapeze we believe it is time we stopped thinking about passenger information in the ways we traditionally have. Passenger Information means – or at least it should mean – the information the passenger needs; it must be tailored to the passenger’s specific requirements and delivered whenever and wherever they are.
Passenger Information can take many forms: journey plans; scheduled and real-time data; incidents and alerts; and even – increasingly – social media. However, it all begins with consistency of data.
Whether you want to consolidate your fixed route and real-time databases; create a branded journey planner; or are searching for more effective ways to communicate with passengers in times of disruption, this is a well-trodden path – and one we at Trapeze are uniquely positioned to assist with.