Customer Care

Trapeze takes pride in our long-term customer relationships. This is why we go above and beyond when it comes to customer care programs.

With Trapeze your ongoing customer care program includes flexible support, e-learning, an annual user conference, regional workshops, user forums, access to system health checks, informative customer communications through monthly newsletters, and more.

Find out how you can take advantage of all we have to offer. Contact us for more information on how we can help you get the most out of your Trapeze systems.

Trapeze Training Center

From beginner to expert, Trapeze users can receive hands-on training to improve productivity and expertise with our products, third-party applications and background systems.

We offer comprehensive bespoke on site training as well as sessions online using Web conferencing technology. Upcoming courses are detailed on
If you have any suggestions for future topics, contact UK Customer Care on 0808 281 1039 or email To organise onsite training please contact your Trapeze Account Manager.
To view online training classes and register, go to

Additionally, Trapeze holds an annual user conference. Trapeze users attend the conference to refresh or upgrade their skills, meet and exchanges ideas with their peers from other organisations and provide feedback directly to our Product Development teams.

Information about the conference is available on our Web site. Registration for the conference is an additional fee.


Please click to access your Customer Support Centre

MyTrapeze Registration

Register for MyTrapeze online below. Your MyTrapeze account gives you access to valuable support services.

MyTrapeze Registration