Raise the Public’s Confidence in Public Transport | Trapeze Group UK

Raise the Public’s Confidence in Public Transport

The Challenge

Public confidence is the most fragile element of our public transport infrastructure: after all, it only takes one piece of poor information; one bus that doesn’t turn up; or one road traffic incident to completely undermine weeks or even months of otherwise faultless service.

London’s iBus system is rightly a showcase public transport system, but while having 6,000 buses certainly helps, many would argue it is public confidence that has paved the way for this perfect union of transport system and with passenger expectations.

The Solution

Increased public confidence can only be achieved through reliability of services combined with availability of accurate information.

By investing in real-time web and mobile solutions you can ensure the travelling public can find the information they need; ensuring they retain their faith in the transport system wherever and whenever they are: at home, at the stop, when on the move – and most importantly during times of disruption.


Related Resources

View all Resources

Latest from the blog

Increasing ridership through passenger information: it’s about trust

Effective delivery of passenger information is all about trust. Just look at Transport for London (TfL), which serves over 70 million unique…

Read Full Story »

Driver shortages – and what to do about them

Are you worried about driver engagement and turnover levels? CILT’s Bus & Coach Driver Shortage Survey results suggest that enhanced rewards,…

Read Full Story »

One site to rule them all: Traveline Scotland’s passenger information revolution

We are in a period of rapid change in the UK transport sector – especially in the areas of customer service and information – as organisations…

Read Full Story »

Braced for impact: traffic collisions and how to prevent them

Photo of Leslie Watson
Leslie Watson

At the recent Trapeze UK Conference, First Group South Yorkshire’s Incident Investigator Leslie Watson gave a fascinating…

Read Full Story »

Award winning passenger information with Traveline Scotland

When it comes to delivering effective, innovative information to passengers, Traveline Scotland are clearly doing something right. At the 2015…

Read Full Story »

Passenger information: it’s a matter of trust

When first arriving in a new town or city – be it foreign or domestic – it’s easy to empathise with the feeling of uncertainty when it comes to…

Read Full Story »

Passenger Information:  Does one size fit all?

As a provider of passenger information websites and Apps, Trapeze is constantly reminded of the choices available to the traveller. With the…

Read Full Story »

A Head in the Cloud

Photo of clouds

We already know that Real-Time Passenger Information (RTPI) systems are critical to delivering a more comfortable, relaxing and reliable…

Read Full Story »

Quality training for quality drivers

Photo of a bus driver being trained

Great bus drivers are integral to the success of any bus company; they improve safety, maximise fuel efficiency and deliver better customer…

Read Full Story »

View all Blog Posts