We believe it is time to change how we think about passenger information. Passenger Information means – or at least it should mean – the information the passenger needs; it must be tailored to your passenger’s specific requirements and delivered whenever and wherever they need it.
Passenger Information can take many forms: journey planners; scheduled and real-time data; incidents and alerts. Increasingly it means social media too. However, it all begins with consistency of data.
Whether you are aiming to consolidate your fixed route and real-time databases; create a journey planner; or want to communicate better with passengers during times of disruption, this is a well-trodden path – and one we at Trapeze are uniquely positioned to assist with.