Manage Duties and Drivers | Trapeze Group UK

Manage Duties and Drivers

The Challenge

The planning and delivery of scheduled services is one of the most challenging tasks for any bus operator. Aside from the daily requirement to deal with scheduled and unscheduled absences that enables services to run, the allocation team also has to observe driving hours legislation; manage unexpected variations in planned services that occur during the operational day; and of course the bottom line in terms of the cost of covering the scheduled routes. With depots managing hundreds or even thousands of drivers, this is a stressful and time consuming process with almost endless opportunities for inefficiency. And for every mistake that sees a bus without an allocated driver - and indeed for those which are allocated two - there's inevitably a passenger waiting at a bus stop waiting for the vehicle that should be there. Surely there's a better way?

The Solution

Employing a Duty Allocation System will revolutionise traffic office operations, simplifying and streamlining the process of allocating drivers in order to eliminate errors and minimise costs. The allocation team, empowered by accurate information and reporting, can operate in a relaxed environment, secure that they are working within legal limits, while the business benefits from improved efficiency in terms of single data input and minimised overtime payments.

Finally, drivers benefit from online access to a comprehensive portal including their duties, holidays and the opportunity to propose swaps, leaving them to focus on what they do best: transport passengers where they need to go in a safe and timely manner.

 



 

Solutions

Related Resources

View all Resources

Latest from the blog

Driver shortages – and what to do about them

Are you worried about driver engagement and turnover levels? CILT’s Bus & Coach Driver Shortage Survey results suggest that enhanced rewards,…

Read Full Story »

Driver Training: Let’s support our drivers!

We all know that staff training is incredibly important – that is as true for bus operators as almost every other business. There are different…

Read Full Story »

Braced for impact: traffic collisions and how to prevent them

Photo of Leslie Watson
Leslie Watson

At the recent Trapeze UK Conference, First Group South Yorkshire’s Incident Investigator Leslie Watson gave a fascinating…

Read Full Story »

Traffic Office Admin: Lifting the Load

Photo of traffic office admin staff

I would like to begin by paying tribute to the unsung heroes of the bus industry: the traffic office staff who work to keep the UK bus industry…

Read Full Story »

Quality training for quality drivers

Photo of a bus driver being trained

Great bus drivers are integral to the success of any bus company; they improve safety, maximise fuel efficiency and deliver better customer…

Read Full Story »

Managing Change in Britain’s Buses

Photo of a fleet of busesIt seems clear to me that our bus operators are undergoing a period of change. Squeezed by intense competition and continued economic pressures,…

Read Full Story »

DAS-Web Helps Duty Allocators

Meet Will and Fred. They are both duty allocators, hard working and dedicated to their jobs. But that is where the similarities end...

Would…

Read Full Story »

View all Blog Posts