Manage Duties and Drivers | Trapeze Group UK

Manage Duties and Drivers

The Challenge

The planning and delivery of scheduled services is one of the most challenging tasks for any bus operator. Aside from the daily requirement to deal with scheduled and unscheduled absences that enables services to run, the allocation team also has to observe driving hours legislation; manage unexpected variations in planned services that occur during the operational day; and of course the bottom line in terms of the cost of covering the scheduled routes. With depots managing hundreds or even thousands of drivers, this is a stressful and time consuming process with almost endless opportunities for inefficiency. And for every mistake that sees a bus without an allocated driver - and indeed for those which are allocated two - there's inevitably a passenger waiting at a bus stop waiting for the vehicle that should be there. Surely there's a better way?

The Solution

Employing a Duty Allocation System will revolutionise traffic office operations, simplifying and streamlining the process of allocating drivers in order to eliminate errors and minimise costs. The allocation team, empowered by accurate information and reporting, can operate in a relaxed environment, secure that they are working within legal limits, while the business benefits from improved efficiency in terms of single data input and minimised overtime payments.

Finally, drivers benefit from online access to a comprehensive portal including their duties, holidays and the opportunity to propose swaps, leaving them to focus on what they do best: transport passengers where they need to go in a safe and timely manner.




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